Shipping Policy – Point Plus Designs

Order Processing

All orders placed through Point Plus Designs are carefully processed to ensure quality and accuracy. Since many of our products are custom-designed or made-to-order, production begins only after final confirmation of specifications, materials, and payment milestones.

Processing and manufacturing timelines may vary depending on the nature of the product and project requirements.

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Shipping & Delivery Timeline

Delivery timelines depend on several factors including:

• Product type (ready-to-ship or bespoke)

• Manufacturing time

• Delivery location

• Logistics partner availability

Estimated timelines are shared with customers at the time of order confirmation. For custom or bespoke furniture, delivery schedules may vary based on design approval and production progress.

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Delivery Coverage

Point Plus Designs currently delivers products across major cities and locations within India.

For deliveries to remote locations or special projects, additional logistics arrangements may be required. Our team will communicate shipping options and estimated timelines accordingly.

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Shipping Charges

Shipping charges may vary depending on:

• Product size and weight

• Delivery location

• Installation or handling requirements

Applicable shipping costs will be communicated during order confirmation or included in the project proposal.

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Delivery & Installation

For furniture and large items, delivery may include on-site installation or setup assistance where required.

Customers are requested to ensure that the delivery location is accessible and ready for installation at the scheduled time.

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Delivery Inspection

Customers are advised to inspect the product at the time of delivery.

If any issue such as damage during transit or incorrect product delivery is noticed, it should be reported within 24 hours of delivery along with clear photographs or an unboxing video.

Requests will be reviewed by our team to determine the appropriate resolution.

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Delays Beyond Our Control

While we strive to meet committed timelines, delays may occasionally occur due to factors beyond our control such as:

• Material availability

• Transportation disruptions

• Site readiness

• External vendor or contractor delays

In such cases, customers will be informed and updated accordingly.

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Contact for Shipping Queries

For shipping updates or delivery-related assistance, please contact:

Point Plus Designs
Basement, Homestop@104, Main Road Market
Sector 104, Noida – 201304, India

Phone: +91-8076947067
Email: studio@pointplusdesigns.com