Purchasing from Point Plus Designs is a guided and personalised process designed to ensure clarity, transparency, and confidence at every stage.

You can engage with us through the following ways:

• Booking a design consultation
• Scheduling a showroom visit (by appointment)
• Engaging us for architecture, interior design, or turnkey execution services
• Selecting bespoke furniture, modular kitchens, or wardrobes
• Placing an order directly through our website and getting it delivered to your home

Once your requirements are discussed and finalised, our team prepares a detailed proposal outlining the scope of work, design intent, timelines, and commercial terms. Orders and services are initiated only after mutual approval of the proposal and payment milestones.

For bespoke furniture, modular systems, or custom-designed solutions, production begins after final design sign-off and confirmation of materials, finishes, and specifications.

Our team remains available throughout the process to assist with coordination, clarifications, and updates.

At Point Plus Designs, a majority of our products and services are custom-designed or made-to-order, and therefore return options are limited.

Replacements may be considered only under the following circumstances:

• Manufacturing defects
• Damage during transit or delivery
• Incorrect product delivered compared to the approved order

Any concerns must be reported within 24 hours of delivery, along with unboxing video, clear photographs and supporting details. Each request is reviewed on a case-by-case basis to ensure a fair resolution.

Please note that natural variations in materials, finishes, textures, grains, and handcrafted details are inherent characteristics of bespoke and made-to-order products and shall not be treated as defects.

Design services, consultation fees, and custom manufacturing orders are non-refundable once initiated.

We’re here to assist you with inquiries related to our services, products, orders, collaborations, or support.

You can get in touch with Point Plus Designs through the following channels:

• Email: connect.ppds@gmail.com
• Phone: +91 8076947067

You may also reach out to us via the contact forms available on our website for:

• Design consultations
• Showroom visits
• Professional, contractor, or vendor registrations

Our team strives to respond to all inquiries in a timely and professional manner.

Q. What services does Point Plus Designs offer?

We offer architecture design, interior design, bespoke furniture design, furniture manufacturing, modular kitchens and wardrobes, turnkey project execution, consultations, and related support services.

Q. Do you undertake turnkey interior projects?

Yes, we provide complete turnkey solutions, managing the project from design development to final execution and handover.

Q. Are your furniture and products custom-made?

Most of our furniture, joinery, and interior solutions are bespoke or made-to-order, designed specifically to suit project requirements and client preferences.

Q. Can I place an order directly through the website?

Yes, selected products can be ordered directly through our website and delivered to your home. Bespoke and custom solutions require prior consultation and design finalisation.

Q. Do you offer modular kitchens and wardrobes?

Yes, we design, manufacture, and install modular kitchens and wardrobes tailored to the space, usage, and lifestyle needs of our clients.

Q. Can I visit your showroom before placing an order?

Yes, showroom visits are available by appointment to ensure personalised assistance and guidance.

Q. Which locations do you serve?

Our primary operations are based in NCR. We also undertake select projects in other locations depending on scope and requirements.

At Point Plus Designs, we value feedback as an important part of our growth and continuous improvement.

We welcome your suggestions, experiences, and observations related to our design services, products, execution, or overall interaction with our team. Your feedback helps us refine our processes and deliver better experiences.

You can share your feedback with us through:

• Email
• WhatsApp

All feedback is reviewed carefully and treated with professionalism and confidentiality.

Point Plus Designs (“we”, “our”, “us”) is committed to protecting the privacy and personal data of all users, clients, professionals, vendors, contractors, and visitors who interact with our website, services, or communication channels.

This Privacy Policy outlines how we collect, use, store, and protect your information.

Information We Collect

We may collect personal, professional, business, and technical information provided by you through enquiries, registrations, consultations, showroom visit bookings, or website interactions.

Use of Information

The information collected is used solely for legitimate business purposes, including responding to enquiries, delivering services, managing orders, scheduling appointments, improving user experience, and communicating updates or offers (with opt-out options).

Data Sharing

We do not sell, rent, or trade personal information. Data may be shared only with internal team members or trusted partners strictly for service delivery, or where required by law.

Data Security

We implement reasonable technical and organisational measures to safeguard your data. However, no digital platform can guarantee absolute security.

Cookies & Website Analytics

Our website may use cookies and analytics tools to enhance performance and understand user behaviour. You may disable cookies through your browser settings if preferred.

User Rights

You may request access, correction, or deletion of your personal information, or withdraw consent for promotional communication at any time.

Policy Updates

This policy may be updated periodically. Continued use of the website implies acceptance of the updated policy.

Contact Information

Point Plus Designs

Email: connect.ppds@gmail.com

Phone: +91 8076947067

From time to time, Point Plus Designs may offer promotions, special pricing, or limited-period offers on selected products or services.

All promotions are subject to the following terms:

• Promotional offers are valid only for the specified duration
• Offers are applicable only on selected products or services, as communicated
• Promotional benefits cannot be combined with other offers unless explicitly stated
• Bespoke, custom-designed, or made-to-order products and services may be excluded from promotions
• Point Plus Designs reserves the right to modify, extend, or withdraw any promotion without prior notice

In addition, Point Plus Designs collaborates with architects and interior designers on a referral basis for promoting and specifying our furniture and related products. Referral terms, commissions, or incentives, if any, are governed by separate mutual agreements and may vary by project.

Participation in promotional campaigns and referral programmes is optional. You may opt out of promotional communication at any time.

These Terms & Conditions govern the use of the website and services provided by Point Plus Designs. By accessing our website or engaging our services, you agree to comply with and be bound by these terms.

Scope of Services

Point Plus Designs offers architecture design, interior design, bespoke furniture, furniture manufacturing, modular kitchens and wardrobes, consultation services, and turnkey project execution.

Design Ownership & Intellectual Property

All designs, drawings, layouts, 3D visualisations, documents, images, and content created by Point Plus Designs remain the intellectual property of the studio unless otherwise agreed in writing.

Custom & Bespoke Nature of Work

Most products and services are custom-designed or made-to-order. Natural variations in materials, finishes, textures, grains, and handcrafted details are inherent and shall not be treated as defects.

Pricing & Payments

All pricing is communicated through written proposals or invoices. Payments must be made as per agreed milestones. Delays in payment may result in suspension of work or revised timelines.

Timelines & Delays

Project timelines depend on approvals, site readiness, material availability, and external factors beyond reasonable control. Point Plus Designs shall not be liable for delays arising from such factors.

Third-Party Vendors & Contractors

Point Plus Designs collaborates with trusted partners but is not responsible for independent actions beyond agreed scopes.

Limitation of Liability

Liability, if any, shall be limited to the value of services rendered.

Cancellations & Termination

Advance payments for design services or custom manufacturing may be non-refundable unless otherwise agreed.

Governing Law & Jurisdiction

These Terms & Conditions shall be governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the competent courts at Noida, Uttar Pradesh.

Contact Information

Point Plus Designs

Email: connect.ppds@gmail.com

Phone: +91 8076947067